Avis - Aliexpress

Avis - Aliexpress

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Ordered 2 times this magazine.Tovar deliver very fast, accurate description, the seller is very honest. Recommend to everyone. Good luck.

Ordered 2 times this magazine.Tovar deliver very fast, accurate description, the seller is very honest. Recommend to everyone. Good luck.
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For Aliexpress views

This is a good trading platform.My first online shopping.Bought a skybox F5 in this store 516489.The SD card is real and very best quality.The seller is very nice.Recommend http://www.aliexpress.com/store/516489
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As a buyer, special thank Aliexpress

Not long ago I bought a Skybox on Aliexpress in this store 516489.The set top box i ordered from this store is great and make me very surprise.He's a very good seller.I'll be back---http://www.aliexpress.com/store/516489
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PAID MONEY, NEVER GOT MY ITEM!!! VERY BAD!!!

Placed my order over a month ago, still didn't receive my item. First I got a confirmation email that my order was shipped, shortly after that another email that my order was frozen. But my credit card card was charged immediately after placing the order! Still hope to get my money back, terrible experience!
DO NOT USE IT!
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Fantastic If You Are a Savvy Shopper; Prices Unbeatable

TL;DR:

AliExpress is a fantastic marketplace for experienced, smart, online shoppers. For the inexperienced, or careless online shopper, you are walking into a deathtrap. AliExpress is much like a stall market in a city: there are cheats, and there are champs. If you are smart, you'll no doubt have your best ever online shopping experiences, and some of the finest-ever prices. (**Please read my full review below**).

I have had some great experiences on AliExpress (fast shipping, good service), and some not so great ones (item got lost in the mail, but merchant sent a new one and stayed in constant contact with me). The one commonality in my experiences? Good customer service. Why is this? I am a savvy shopper.

It is necessary, no matter where you shop online, that you are cautious, and do your research. The simplest way to do your research is to read the reviews. Almost every online marketplace has integrated product reviews and merchant reviews. I recommend to anybody shopping anywhere that they look for merchants that sell en masse, and garner a good score. I'd say any merchant with 90% positive feedback or greater is a safe option. The other thing you can do is research the product you are buying. It is not the merchant's fault if you buy an item that was bad right from the get-go, and there is ample reviews online on the product. Do your research!

I have had some of my finest customer service experiences on AliExpress. There is a tonne of competition there, and the good merchants really want to wow you to keep you coming back. You must remember that most of these merchants are selling their wares in bulk, and want good word out there so stores are purchasing lots of their items. I had one sale where the merchant said that FedEx was seriously backed up, and it would be a week before my item got out. I was suspicious at first they were trying to say they needed more processing time, but they dispelled my worries and shipped with a higher-up shipping option at their own cost. This impressed me!

AliExpress uses an interesting system called Escrow. You make your purchase, and the money is held by AliExpress. The merchant is given a time frame to process and ship your order, or else the order gets automatically cancelled, and you get your money back. Then, the sale goes into "waiting for acceptance," and the BUYER now gets a time frame: that is to confirm that they received the item, or else the sale is automatically closed and the merchant gets their money. You must be careful and pay attention to this time! If you do not receive your item in time, you can have this time extended so that the sale is not closed. You also have this time to open a dispute with AliExpress.

An additional benefit is that shipping with Hong Kong Post is usually free, HOWEVER, this is a slow process that usually takes 1 - 1 ½ months.

Most merchants have a guaranteed shipping time, or else you get the item for free. Merchants also often have the offer that if you receive an item not-as-described, they will let you keep the wrong one and give you a refund, or let you keep the wrong one and ship you out the correct one.

There ARE a few lame things you must deal with at AliExpress:

- The English is oft-terrible. Just remember, most merchants are from China.
- Because the merchants are limited in time to process your order, frequently you will get a fake tracking number initially, and then an "oops, gave you wrong tracking number" message and the correct one, or you'll have to request that they give you a 'new' tracking number. You'll then track the order and see that only that day did receive shipment information.
- There are tonnes of scammers. This is the 'savvy shopper' part.
- Shipping out of China, even from big players like DHL, FedEx, and TNT seems to be unreliable, especially slow with Hong Kong Post. I absolutely recommend any of the international courier services. (I swear, HK Post uses steam ships to deliver across the ocean).
- Tonnes of counterfeit items. I almost always avoid 'Big Brand' name electronics. Most of these items are sold by the MANUFACTURER only to third-party merchants, such as BestBuy, Future Shop, Wal-Mart, etc, or from the manufacturer themselves. Do your research first, and figure out who the 'Big Brand' licenses out the right to sell to.

PROS:

- Excellent customer service
- Fast shipping (I usually expedite)
- Because most merchants are in China, they are doing their business when you are just getting off work and doing your shopping
- Lots of competition
- Phenomenal prices
- Polite merchants
- Both merchant and purchaser protections
- Escrow system

CONS:

- Poor English
- Lots of scammers
- Slow shipping (if you go with Hong Kong Post)
- Plenty of counterfeit items (avoid big-brand-name items, especially Apple products... actually, avoid Apple products in general)
- Merchant "cheap tricks" (like tricking the Escrow system by doing the 'tracking number flip-flop')

If you read my review in its entirety, then thanks a lot. I took the time to write it because I believe AliExpress gets a bad rap. I think a lot of people who gets scammed on the site walk into the trouble themselves. A lot of the issues with AliExpress are issues that can be experienced on eBay and Amazon. I think if more people arm themselves with the tools and knowledge necessary to have a good online shopping experience, there would be a few more good reviews of this site, AND I think Amazon and eBay would be in big trouble.

Cheers!

(if you have any specific questions about AliExpress or anything else I review, or you see any glaring errors in my review, you may email me at

dudewithopinions@gmail.com).
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Great!

Aliexpress a great website! Very many times bought, here to see prices. All always came very quickly. This product is always received a quality! Last time ordered tourist knife in MaXin' s store, Store No. 803800, the seller sent the item at the second day after the order to Ukraine has come for 3 weeks. I was satisfied.
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Got it, perfectly!

I always get my items, and if I don't I get a full refund. So I trust this place... I sometimes have problems with the sellers, but always come to good end thanks to the page.
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i never got my package

i ordered my package 20 days ago and have still not received anything, and when i tried to email ali express the messages came back in broken english...
dont order from them!
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Me encanta.

Esta empresa ayuda a que consiga lo que quiero a un excelente precio en un tiempo determinado, el que se siente "estafado" es porque no sabe leer las instrucciones o no tiene paciencia, todo lo que he podido traer es perfecto.. Muchas gracias Aliexpress.
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Shenzhen OYO Union Trading Store on Aliexpress

Shenzhen OYO Union Trading Store on Aliexpress.com has been excellent to work with. They have been an incredible supplier. They are passionate about their products and ensure customers are happy. Highly Recommend!!
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The best store

I buy all time many goods at Aliexpress in best store FANTACY TECHNOLOGY - http://www.aliexpress.com/store/609089
Eric Yang - the best seller at Aliexpress.
Thank you.
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Use Ebay instead, NO buyer's protection on Aliexpress

I ordered a dress. It wasn't cheap considering it's coming from China and made in China. It cost $50 USD when it really is only worth about $10. But since the first couple transactions I had with aliexpress went smoothly, I decided what could go wrong. However, unluckily for me, this time, this seller (Bandage Dress Factory Best) wrote the wrong house number on my package. Since I was able to track the package, I asked my postman about it and he told me because my neighbours refused the package, it was being sent back to the sender. I contacted the seller about it and she refused to re-send the package and refused to give me a refund. So I opened a dispute and also escalated it and 3 whole weeks later, I still have NOOO reply from Aliexpress about my case. So a word of advice: just use Ebay instead: it's the same items, it's all coming from China but at least Ebay offers you buyers protection and you can actually get a refund back if you pay with paypal!!!
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Don't order from sellers on China, won't give you a proper refund

So I ordered a pin up swimsuit and it was coming from China. I got the swimsuit but it was the wrong size. I disputed the item along with evidence that it was the wrong size and they only offered to give me five dollars back, the item was not too expensive thankfully, but what am I going to do with a swimsuit that isn't my size? I didn't even get a proper response, I Just got message saying the the dispute was rejected. Don't order from sellers coming from China, such a waste of time and money.
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This is the most convenient and decent website.

Use aliexpress platform for six months. I want to say that this is the most convenient and decent website. I want to mention shop "FANTACY TECHNOLOGY", honest, responsive, dealer. all goods 100% quality, 100% original, tested. Recommend to everyone!
http://www.aliexpress.com/store/609089
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Fantacy TECHNOLOGY

today we received the smartphone,which ordered in store Fantacy TECHNOLOGY, I was satisfied with the purchase,fast shipping,good communication with the seller.
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Reliable supplier.

I have purchased from FANTACY TECHNOLOGY once.I received my order quickly and in a good condition.
The supplier is a good communicator.Will bought from here again.Recommended A+
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Very reliable supplier with high quality

I love this store, i love the people from Easybuy_boutique, and i'm so happy with the watches from them.
Great quality, high service, very very fast delivery (it looks like they bring it to your home!
This is my regular supplier!!
Reliable, nice prices, next time i order again!!
Thank you!!
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EasyBuy_Boutique Store

Hi I brought some watch's from the store EasyBuy_Boutique. I was very happy with my product's they worked great. The customer service was Excellent, very friendly and helpful. And my product's arrived very quickly, I would recommend this store to all.
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Good Service and Nice Product

The Soccer Jerseys I purchased in Paramount has great quality, just as they said about it "the nice touch".
The vendor is giving out great service and is very helpful in getting me the right size. Their response is quick enough and very clear. The shortage of the store is the delivery. Free-delivery takes sometime, since it's free, can't argue with that.
I have already recommended some of my friends of this shop, Paramount. Soccer fans can go and have a look.

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